Content That Works
4432 N. Ravenswood
Chicago, IL 60640
866-6CONTENT
p: 773.728.8351
f: 773.728.8326
Help
For help downloading or using our content, please e-mail us Monday through Friday, 9 a.m. to 6 p.m. CST, at or call 773.728.8351
Billing or Credit-Card Charges
For assistance with issues related to billing or credit-card charges, Monday through Friday, 8 a.m. to 4 p.m. CST, please e-mail Jenn Goebel at or call 508.520.1714
General Questions About CTW
For general information on Content That Works, including subscribing to our publications, purchasing articles from the CTW Store or discussing custom publishing projects, contact Paul Camp, CEO, at 773.728.8351 x10 or
Editorial Questions
If you have questions or suggestions about CTW content, contact Mary Connors, editorial director, at 773.728.8351 x12 or
Online Content and Download Assistance
If you have questions about CTW’s online publications, including MiniSites™, HTML and XML files, or HTML, XML and RSS feeds, contact Matthew M.F. Miller, creative Web director, at 773.728.8351 x11 or
Prices and Purchasing
For pricing, product information or to purchase our content, please send an e-mail to
Directly contact the sales representative for your area
Alan Brown 706.850.1960
Dan Dalton 909.793.9890
Josh Lunsky 773.728.8351
Marla Morgan 253.851.0420
Click on your state to email your CTW sales representative